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What is the cutoff time for Next Day Air shipments?
Can I email orders to you?
What are your normal business hours?
Can I pick up parts I have ordered instead of having them shipped?
How do I open an account?
Read all of Hugo's FAQs
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Hugo's Frequently Asked Questions
FAQs
What is the cutoff time for Next Day Air shipments?
Can I email orders to you?
What are your normal business hours?
Can I pick up parts I have ordered instead of having them shipped?
How do I open an account?
Do you accept credit cards?
What is the average shipping cost?
How long will it take to receive the parts I ordered?
Do you sell parts for residential units?
How do I measure a gasket correctly?
Where is the unit serial number located?
What information should I have before calling to place an order?
Can you recommend a service company in my area?
Do you handle parts installation or service?
How can I verify if a unit is under warranty?
Where can I find parts breakdowns?
What are your normal business hours?
We are open from 8:00 AM to 5:00 PM EST Monday through Friday